You can use twitter on the job to:
- Update employees about breaking news about the company. The L.A. Fire Department uses it to provide updates on fires; NASA used it to announce the discovery of ice on Mars.
- Remind employees about meetings and company events.
- Announce new products and services and their release dates. Jet Blue and Whole Foods Markets use twitter to share this type of information.
- Let employees know when you will be in and out of the office.
- Have employees keep you updated about their activities when they are making business calls or working from home.
- Manage projects more efficiently. You and your employees can twitter project updates, announce successful milestones, and remind people of upcoming, critical deadlines.
- Provide information about product or service outages.
- Respond quickly to rumors and gossip and provide customer service employees information they need to answer customer inquiries and complaints.
- Share praise for jobs well done and announce promotions and staff changes.
- Deliver encouraging messages to employees in troubled times.
Twitter is more than just a social networking tool; it can be a valuable tool for managing employees and communicating information quickly and succinctly across the organization.[sc:publicidad ]
Patricia Haddock is a communications consultant and trainer with more than 20 years of business writing experience. She teaches business writing and professional development workshops.
For tips to develop as a professional at work, visit Patricia’s blog at http://developingasaprofessional.blogspot.com